Job details

  • Location: Truro
  • Salary: £24765 FTE £12.70 per hour term time only
  • Expiry date: 06/03/2026
  • Contract - Full Time

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Join Our Team as a Pastoral Support Worker at ROC College

Are you passionate about making a difference in the lives of young people with special educational needs?

Would you like a rewarding role where you can provide emotional, social, and practical support to help students thrive?

If so, we’d love to hear from you! United Response is looking for a dedicated Pastoral Support Worker to join our ROC College education team in Truro.

LOCATION: TruroFUNCTION: ROC CollegeACCOUNTABLE TO: Curriculum ManagerACCOUNTABLE FOR: Supporting students to achieve positive wellbeing and learning outcomesHOURS: 37.5 hours per week, Term Time OnlySALARY: £24,765 FTE

Who We Are

United Response is a registered charity, founded in 1973. Our mission is to ensure that individuals with learning disabilities, mental, or physical support needs have the opportunity to live life to the fullest. We support around 2,000 people across more than 300 locations in England and Wales, with over 3,600 staff members.

ROC College, a part of United Response, is a specialist college providing person-centred, community-based teaching and learning within Cornwall, Devon, and Somerset. We work with young people aged 16–25 with Education, Health, and Care Plans (EHCPs).

What We’re Looking For

We’re seeking a compassionate and proactive Pastoral Support Worker to provide holistic support to students with additional needs. You’ll work closely with Learning Mentors, Tutors, Managers, families, and external agencies to help students overcome barriers and reach their potential.

The ideal candidate will have:

At least one year’s relevant experience, ideally supporting individuals with SEN or ASDStrong communication and relationship-building skillsA proactive and empathetic approach with creative problem-solving abilitiesUnderstanding of safeguarding, equality, and diversity policiesAbility to work collaboratively within a multidisciplinary teamA full driving licence and access to a vehicle

Experience supporting individuals with learning disabilities, mental health needs, or physical disabilities is highly desirable.

What to Expect

As a Pastoral Support Worker at ROC College, you will:

Provide 1 to 1 and group support to students in a holistic and person-centred wayIdentify and address emotional, behavioural, or social barriers to learningSupport attendance and engagement through tailored strategiesCollaborate with staff, families, and external agencies to develop personalised support plansManage a student caseload and maintain accurate recordsEnsure safeguarding procedures are followed and concerns reported appropriatelyPromote positive wellbeing and a supportive learning environment

What We Can Offer You

United Response offers a comprehensive benefits package for all employees, including:

Pension contributionTravel to work scheme (season ticket loan)Cycle to work schemeAccess to free occupational health, physiotherapy, counselling, wellbeing, and advice servicesEmployee shopping discounts and eligibility for the Blue Light CardAccess to an online shopping platform with discounts from over 3,500 retailersFully paid training and access to nationally recognised qualifications2x basic salary life assurance schemeRefer-a-friend bonus schemeA collaborative and supportive team environmentPotential for career progressionTwo Wellbeing days per year because your health matters

United Response is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff to share this commitment.

Successful applicants in regulated activity will be subject to appropriate vetting procedures and an enhanced Disclosure and Barring Service (DBS) check.

United Response is proud to be an equal opportunity workplace. We are a Disability Confident employer and fully committed to Mindful Employer values, providing support to applicants with mental and/or physical disabilities. If you need assistance navigating our website or completing your application, please contact us at recruitment@unitedresponse.org.uk

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