Innovation Manager

Job Title: Innovation Manager

Location: Remote (working from home)Hours: 35Salary: £50,000

Contract: Permanent

Applicants must have the legal right to work in the UK and currently reside within the United Kingdom. Please note that we are unable to offer visa sponsorship for this role.

United Response is seeking an Innovation Manager toLead and embed service design approaches by working collaboratively with colleagues across the organisation and the people we support to co-create innovative, person-centred services. You will identify emerging needs, develop creative and practical solutions, and shape opportunities for sustainable growth. The role also involves building and maintaining strong relationships with commissioners, funders, and external partners to influence service design, drive innovation, and support continuous service improvement.

What we’re looking for:

You will bring strong experience in service design and innovation within social care, community or not-for-profit settings, with a good understanding of commissioning, public sector procurement and lived-experience co-production. You’ll have sound knowledge of supporting people with disabilities, excellent project management and business case skills, and the ability to use research and market insight to design high-quality, sustainable services that embed social value.

You’ll be a confident, values-led leader who can provide clear direction, motivate teams, and influence stakeholders at senior level. Strong communication, negotiation and decision-making skills are essential, along with the ability to manage competing priorities, resources and change in fast-paced, sometimes ambiguous environments.

Above all, you will champion equality, dignity and inclusion, demonstrate integrity and accountability, and be committed to United Response’s values, quality and continuous improvement through co-creation with the people we support.

Our central support teams at United Response make sure that everyone who works here has the systems and information they need to fulfil their role, and feel motivated and supported as they do it.

Do you want to be part of a community with shared goals and values?

Do you want to contribute to United Responses mission and Vision?

Do you want know your work is making a difference to someone’s life?

If so, we would be keen to hear from you.

In return, we will help you build a rewarding career along with the following benefits;

• Enhanced company sick and maternity/paternity pay
• Access to Blue Light Discount Card and Costco membership* T&C’s apply
• Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
• Two wellbeing days per year
• Fully paid training and access to nationally recognised qualifications/apprenticeships
• Generous annual leave allowance, so you can balance your work and personal life.
• Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
• Work place pension scheme
• Long service awards recognising loyalty to the people we support and the organisation
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers

United Response is not just a social care provider, we’re a well-respected charity dedicated to championing the rights of people with learning disabilities, people with Autism and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to beCreative, Strong, Honest, Responsive, and United.

United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone, regardless of background, feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person’s identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities includingguaranteeing an interview for disabled applicants who meet the minimum criteria.

How to Apply

Please apply with your CV and a short statement outlining your relevant experience and motivation for applying.

This role is subject to a DBS check, the cost of which will be covered by United Response. Please note, we reserve the right to close this vacancy early should we receive a high volume of suitable applications, early application is strongly encouraged.

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