Join Our Team as an Employment Team Leader

Are you an experienced leader with a passion for helping people overcome barriers to employment and achieve meaningful careers?

Would you like to lead a dedicated team that empowers people with learning disabilities, mental health needs and physical disabilities to access sustainable employment, education and training opportunities?

If so, we’d love to hear from you! United Response is looking for an enthusiastic and motivated Employment Team Leader to join our Employment Team supporting people across the Liverpool region.

LOCATION: Sefton & Knowsley

ACCOUNTABLE FOR: Leading and supporting a team to deliver high-quality, person-centred employment services

HOURS: 37.5 hours per week, 52 weeks per year – Fixed Term for 3 years.

SALARY: £32,506.50 per annum plus Essential Car User Allowance

Who We Are

United Response is a registered charity, founded in 1973. Our mission is to ensure that people can live their lives to the full. Our vision is a society where everyone has equal access to the same rights and opportunities.

Every day we support around 2,000 people across more than 300 locations throughout England and Wales. Our Employment Team works with people with disabilities, learning disabilities, neurodiverse conditions, mental health needs, and those facing complex barriers to employment, helping them achieve sustainable, meaningful careers.

Our values underpin everything we do. We strive to be:

• Connected
• Empowered
• Driven
• Bold

What We’re Looking For

We’re looking for an experienced and inspiring leader who is passionate about supported employment and committed to developing both people and services.

You’ll be confident leading a team, building strong relationships with employers and partners, and ensuring the delivery of high-quality employment programmes that enable people to achieve their goals.

The ideal applicant will have:

• A Level 4 qualification (or above) in Education, Employment, Business Management, CEIAG or a related subject
• GCSE Maths and English (Grade 4/C or above) or equivalent
• Experience of working with people with learning disabilities, SEND, mental health needs and physical disabilities
• Knowledge of supported employment, supported internships and employment pathways
• Excellent leadership, communication and organisational skills
• Strong IT skills and the ability to maintain accurate records
• The ability to motivate, support and develop others
• A flexible approach to working across community settings, education providers and employer locations
• A commitment to promoting equality, inclusion and safeguarding

Desirable experience includes:

• Experience supervising or managing a team within employment or education services
• Knowledge of the Supported Employment Quality Framework (SEQF)
• Job Coach qualifications or BASE accreditation
• Understanding of employment legislation and government-funded employment programmes
• Knowledge of Supported Internships, Apprenticeships, Access to Work and other supported employment pathways

What to Expect

As an Employment Team Leader, you will:

• Lead, motivate and support a team to deliver high-quality employment services across a range of programmes
• Provide regular supervision, coaching and development opportunities for team members
• Promote best practice within the Supported Employment Quality Framework (SEQF) and Connect to Work programme
• Ensure high-quality employer engagement that creates meaningful employment opportunities
• Support individuals directly through job coaching where required
• Ensure programmes achieve agreed targets, quality standards and contractual outcomes
• Build strong relationships with employers, education providers and external partners
• Promote Supported Internships, supported employment and inclusive employment practices
• Ensure compliance with safeguarding, health and safety and organisational policies
• Maintain accurate records and reporting using internal systems
• Work collaboratively with colleagues across United Response to embed and develop employment opportunities for the people we support
• Travel throughout Liverpool, Sefton and Knowsley to support staff, employers and people accessing our services

What We Can Offer You

United Response offers a comprehensive benefits package for all employees, including:

• Pension contribution
• Travel to work scheme (season ticket loan)
• Cycle to work scheme
• Access to free occupational health, physiotherapy, counselling and advice services
• Employee shopping discounts and eligibility for the Blue Light Card
• Access to an online shopping platform with discounts from over 3,500 retailers
• Fully paid training and access to nationally recognised qualifications
• 2x basic salary life assurance scheme
• Refer-a-friend bonus scheme
• A supportive and collaborative team environment
• Opportunities for career development and progression
• Two Wellbeing Days each year because your wellbeing matters

United Response is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.

Successful applicants in regulated activity will be subject to appropriate vetting procedures and an enhanced Disclosure and Barring Service (DBS) check.

United Response is proud to be an equal opportunity employer. We are committed to the Mindful Employer values and are a Disability Confident employer, providing support to applicants with mental and/or physical disabilities.

#URC

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