Employability Coach – Community Outreach & Referral

JOB TITLE: Employability Coach – Community Outreach & Referral

LOCATION: York and surrounding areas (YO1 – community-based across the area with hybrid working)

DEPARTMENT: Employment

REPORTING TO: Employment & Supported Internship Manager

HOURS: 22.5 hours per week

SALARY: £28,270.50 (unqualified status) | £30,712.50 (qualified status)pro rata

About the role

Are you passionate about helping people overcome barriers to employment?

Do you enjoy building relationships within local communities and supporting people to achieve their career goals?

United Response is a leading national charity supporting young people and adults with learning disabilities, autism, mental health needs and other barriers to employment. We believe everyone should have equal access to opportunities and the support they need to achieve their potential.

We have an exciting opportunity to join our Employment Team as an Employability Coach – Community Outreach & Referral, working on our newly established Julia Rausing Trust-funded project. This role is ideal for someone who enjoys working with individuals, employers and community organisations to create opportunities that lead to sustainable employment, training and internships.

If you are motivated by making a real difference and have experience supporting people into employment, we’d love to hear from you.

What we offer

In return for your passion and commitment, we offer a comprehensive benefits package, including:

• Two paid wellbeing days per year
• Pension contribution
• Excellent work–life balance
• Free access to occupational health, physiotherapy, counselling and advice services
• Fully paid training and access to nationally recognised qualifications
• Travel to Work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers
• Refer-a-friend scheme
• Essential Car User Allowance

About you

You’ll be passionate about empowering people to achieve their employment goals through personalised, strengths-based support.

You will:

• Deliver tailored one-to-one employability support, helping individuals identify their strengths, aspirations and pathways into work.
• Build vocational profiles and develop personalised action plans.
• Support individuals to access volunteering, training, work experience, supported internships and paid employment.
• Deliver community outreach activities including presentations, drop-in sessions, careers fairs, networking events and partnership meetings.
• Develop and maintain strong referral pathways with community organisations, education providers, youth services and other local partners.
• Build positive relationships with employers to identify opportunities and support inclusive recruitment.
• Use job coaching techniques to help individuals build confidence, independence and workplace skills.
• Work collaboratively with colleagues across a range of employment programmes to achieve positive outcomes.
• Maintain accurate records and deliver services in line with quality standards, including OFSTED, the Matrix Standard and Supported Employment best practice.

Skills and experience

You will have:

• Experience of supporting people with learning disabilities, autism, mental health needs or other barriers to employment.
• Excellent communication and relationship-building skills.
• The ability to motivate and engage individuals from a wide range of backgrounds.
• Strong organisational, IT and time management skills.
• A proactive and flexible approach to community-based working.
• The ability to work independently whilst contributing positively to a wider team.
• A full UK driving licence and access to your own vehicle, with the ability to travel throughout Manchester and the surrounding areas.

It would be great if you also have:

• Experience of employer engagement or business development.
• Knowledge of supported employment or supported internships.
• Job Coach training or a relevant teaching qualification (AET, PTLLS, Cert Ed or equivalent).
• Knowledge of apprenticeships, Access to Work or other employment support programmes.

We provide both formal and on-the-job training, with access to national specialists who offer expert guidance on best practice, inclusion, quality and health and safety. You’ll receive a full induction and ongoing support from an experienced and welcoming team.

Safeguarding

United Response is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment. Successful applicants will be subject to appropriate vetting procedures and an enhanced Disclosure and Barring Service (DBS) check.

If you’re passionate about helping people build brighter futures through employment and enjoy working in the community to create opportunities, we’d love to hear from you.

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