Business Analyst

Job Title: Business Analyst

Location: Remote Hours: 35 hours per weekSalary: £45,000 to £48,000 depending on experience

Contract: Permanent

Applicants should have the right to work in the UK and be based in England

Do you want to be part of a community with shared goals and values?

Do you want to contribute to United Responses mission and Vision?

Do you want know your work is making a difference to someone’s life?

Then we want to hear from you.

Our central support teams at United Response make sure that everyone who works here has the systems and information they need to fulfil their role, and feel motivated and supported as they do it.

As a Business Analyst your key responsibilities will be:

In this role, you’ll work across a variety of projects, using your problem-solving skills to support and lead change and continuous improvement efforts. You’ll help us understand what’s working, what’s not, and where we can do better and then work with others to make those improvements happen. You’ll also be confident leading projects yourself, from planning through to delivery.

You’ll collaborate closely with stakeholders across the organisation to understand business needs and help deliver practical, people-focused change. You’ll often be working on multiple projects at once as part of a team committed to making things better for the people we support and those who work with them.

What skills you will bring:

• Business Analysis – Confident in using structured approaches to problem-solving, gathering requirements, and developing business cases.
• Project Management: Lead small to medium-sized projects and support larger, complex ones.
• Stakeholder Management: Build and maintain relationships, tailor communication, and reach consensus.
• Workshops:Skilled at planning and leading structured workshops with clear goals and outcomes.
• Facilitation: demonstrable experience in facilitation creating an inclusive and collaborative environment, using tools such as user story mapping, and impact assessments. Adept at handling challenging discussions, resolving conflicts, and guiding the group toward consensus.
• Business Analysis: Apply structured approaches to problem-solving, requirements gathering, and business case development.
• Business Modelling: Understand business changes and interactions between processes, systems, and roles.
• Business Process Improvement:Able to spot opportunities for improvement and support the implementation of better ways of working.

In return, we will help you build a rewarding career along with the following benefits;

• Enhanced company sick and maternity/paternity pay
• Access to Blue Light Discount Card and Costco membership*
• Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
• Two well being days per year.
• Fully paid training and access to nationally recognised qualifications/apprenticeships
• Generous annual leave allowance, so you can balance your work and personal life.
• Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
• Work place pension scheme
• Long service awards recognising loyalty to the people we support and the organisation
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers

United Response is not just a social care provider – we’re a well-respected charity dedicated to championing the rights of people with learning disabilities, people with Autism and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to beCreative, Strong, Honest, Responsive, and United.

United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person’s identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities includingguaranteeing an interview for disabled applicants who meet the minimum criteria.

This role is subject to a DBS check, with costs covered by United Response. Please note, we may close this vacancy early if we receive sufficient applications.

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