Apprentice Housing Assistant

Job Title: Apprentice Housing Assistant

Location: Remote with occasional travel 

Hours: 35 hours per week

Salary: £20,000 to £25,0000

Contract: Permanent

Closing date: 15th August

United Response are seeking two Housing Assistant Apprentices to support Housing colleagues in the day-to-day housing management activities, including tenancy sustainment, property inspections, and resident communications.

Our central support teams at United Response make sure that everyone who works here has the systems and information they need to fulfil their role, and feel motivated and supported as they do it.

Key Purpose of the role as an Apprentice Housing Assistant

As an Apprentice Housing Assistant, you will provide vital administrative and operational support to the Housing Business Managers and the wider Housing team. This is an excellent opportunity for someone keen to start a career in social housing, gain hands-on experience, and work towards a recognised qualification. You will learn about tenancy management, housing legislation, property services, and customer service in a real-world housing environment.

What you will bring:

• Good verbal and written communication skills
• Basic IT skills including Word, Excel and Outlook
• Ability to manage workload, prioritise tasks, and work as part of a team
• Positive attitude, reliability and willingness to learn
• Professionalism, discretion, and respect for confidentiality

In return, we will help you build a rewarding career along with the following benefits;

• Enhanced company sick and maternity/paternity pay
• Your wellbeing matters to us, so we provide 2 wellbeing days per year
• Access to Blue Light Discount Card and Costco membership* T &C’s apply
• Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
• Fully paid training and access to nationally recognised qualifications/apprenticeships
• Generous annual leave allowance, so you can balance your work and personal life.
• Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
• Work place pension scheme
• Long service awards recognising loyalty to the people we support and the organisation
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers

United Response is not just a social care provider, we’re a well-respected charity dedicated to championing the rights of people with learning disabilities, Autistic People and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to beCreative, Strong, Honest, Responsive, and United.

Do you want to be part of a community with shared goals and values?

Do you want to contribute to United Responses mission and Vision?

Do you want know your work is making a difference to someone’s life?

Then we want to hear from you.

United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person’s identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities includingguaranteeing an interview for disabled applicants who meet the minimum criteria.

Important Information

This role is subject to a DBS check, with costs covered by United Response. Please note that we may close this vacancy early if we receive sufficient applications.

Apply now to join our dedicated team and make a lasting impact!

Key Words;

Charity, Housing, Apprenticeship, Charity Jobs, Housing assistant, United Response

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